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How to Upload Logs from the Google Chrome Extension

Last Updated: July 2, 2018 // 2:02 PM


If you encounter an issue while using the BlueJeans for Google Chrome extension, then please upload logs from the extension and contact our Support Team for assistance. Use the instructions below to upload your extension's logs for review.


How to Upload Logs

  1. Click on the BlueJeans for Google Chrome icon to the right of your browser's address bar
  2. Select Extension Settings from the menu


  1. Click Upload Logs in the top right-hand corner of Extension Settings


  1. Enter your Email Address and a description of the issue you've experienced, then click Send Report


  1. Submit a Support Case for an engineer to review the issue and log files.