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How to send logs from the Office 365 Outlook Add-in

Last Updated: February 6, 2019 // 3:47 PM

In the event of an issue with the BlueJeans Office 365 Outlook Add-in, we may require the log file in order to investigate. Please follow the below steps to submit your Add-in error report to the BlueJeans Support team.

  1. Click on the Bluejeans Office 365 Add-in icon present on the Outlook ribbon.
  2. Select Settings from the drop-down menu.

  1. Click Send Error Report, located in the bottom section of the newly-opened pane.

  1. Provide your email address and a description of your issue.
  2. Click Send Report. A message will appear to confirm the upload completed successfully.