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Apple Keynote Presentation & Screen Share with BlueJeans

Last Updated: July 18, 2017 // 10:23 AM

Users on Mac OS X (10.8.5) when attempting to screen share a keynote presentation may experience problems and the participants may not be able to view the presentation.
As a workaround, when opening Keynote - change it to full screen mode before choosing "Play". Here are the steps:
When the presentation is open,

  1. Choose View -> Enter Full screen.
  2. Then choose play.

Keynote on a Mac OS X(10.9.1 - Mavericks) should not experience this problem. But if it happens to be an older version of Keynote they might and this workaround should work for them as well.