Last Updated: March 4, 2018 // 6:31 PM
You can join any BlueJeans Meeting from a desk telephone. You choose whether you also want to see video (other participant’s videos and screen share presentations):
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Dialing-in from a Desk telephone without video:
- Dial a phone number shown on your email invitation.
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At the greeter's prompt:
- Enter the provided Meeting ID followed by the # sign. If there is no participant passcode (as shown in the screenshot below), press the # sign again and you'll be in the meeting.
- If a participant passcode is required, enter that code followed by the # sign.
- Click to visit bluejeans.com/numbers for a list of 40+ international dial-in numbers. We also offer "premium" (including Toll Free) international numbers - See our International number access article to learn more.
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Dialing-in from a Desk telephone, with video (our recommended solution, especially for those used to the WebEx experience):
- Click the Join Meeting button found in your invite
- After downloading the app (or browser extension) you’ll land in our “hair check” page. Click "More Connection Options"
- Click Phone Audio
- The "Dial In" panel appears. Dial the phone number shown (If your country is not listed, select the closest one from the drop down)
- Enter the Audio Code generated for your connection and press # to confirm.
- The panel will show you a green "pairing your phone" checkbox. Your telephone is now in the meeting!
- The panel will then ask you to confirm your video (i.e., leave your camera on or off), then click "Join Meeting."
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You’ll enter the meeting and be able to see the participants (and they can see you, if your camera is on).
- Use your telephone speaker and microphone. Your computer speaker and mic are automatically disabled.
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To mute your telephone microphone, you can:
- Use the mute button on the telephone, or,
- Press #4 in your phone to mute (and unmute) your microphone within the BlueJeans system. You'll see a visual indicator (Audio ON or Audio OFF) in the right hand menu.
To achieve the best possible audio:
- Use * 4 to mute and unmute yourself. If you're a Moderator dialing in from a telephone, * 8 can be used to mute all and unmute all.
- If joining by audio only, please introduce yourself at the start of the call (unless you’re late to the meeting!)
- If you have already joined via laptop/desktop with a mic, you do not need to connect via telephone. This can cause echo due to multiple audio sources.
- Refrain from using speakerphone functions on mobile devices. Not all phones have built in echo cancellation and this can result in a poor audio experience.
- If speakerphone is necessary, please mute your phone when not speaking; this will limit the opportunity for echo to occur.
Additional Resources:
- For superb audio quality and no dial-in charges, use our Mobile App's Audio-Only Mode!. Visit Joining meeting (audio only) from a Mobile phone to learn more.
- Want to customize the dial-in numbers visible on your invitations and meetings? See How to Customize your Dial-in Numbers for instructions!